Shipping Policy
We aim to prepare furniture orders carefully and provide clear shipping expectations.
Order Preparation
Orders are generally prepared within up to 5 business days after they are received. Additional time may occasionally be needed during holidays, high-volume periods, inventory checks, address verification, packaging review, or larger-item handling.
Estimated Delivery Time
After dispatch, delivery commonly takes approximately 10–20 business days, depending on destination, carrier routing, package size, local delivery conditions, seasonal volume, and other logistics factors.
Delivery estimates are provided for general guidance and are not guaranteed arrival dates.
Large Item Handling
Furniture items may require additional packaging, protective materials, or carrier handling depending on size, weight, shape, and included components. This may affect tracking updates or transit timing.
Tracking Information
When tracking information is available, it may be shared through the contact details connected with the order. Tracking pages may take additional time to show movement after dispatch.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information. Missing unit numbers, incorrect postal codes, incomplete street details, or typographical errors may lead to delays or unsuccessful delivery attempts.
Possible Delays
Delivery may be affected by circumstances outside routine processing, including:
- Carrier congestion
- Weather conditions
- Public holidays
- Local transportation interruptions
- Customs or inspection procedures where applicable
- Address verification issues
- Special handling needs for larger or heavier items
Shipping Support
If a shipment appears delayed beyond the estimated delivery range, please contact:
We will review the available shipping information and assist where reasonably possible.